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Retail Banking


In this section, you'll find all of our retail banking jobs.

Large banking institutions often carry out transactions with other large banks or big corporations. They also deal directly with consumers on a retail level, where jobs in this sector fall.

While these banks generally have a brick-and-mortar presence, retail banking is increasingly taking place online, so jobs in retail banking now extend well beyond just working in a branch. Checking accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans are all included under retail banking services, as are some insurance considerations such as household and car insurance.

Some wealth management services are also included under retail banking, but rather than offering investment advice for wealthy individuals, this is more helping less affluent people grow their finances wisely. Financial planning services supply savings and investment advice, generally to secure a comfortable retirement for clients.

Junior bankers working in branches will likely be those handling customer questions and complaints directly. They are required to service customers at the counter and recommend and sell further suitable products and services. On a day to day basis, they'll handle basic administrative functions like opening or closing accounts, changing customer details or setting up standing orders.

Because some of these support functions can also be carried out over the phone, retail banks hire armies of people for customer service call centers.

Graduates are often the targets of retail banking recruitment. If they start out in the branches, they are usually advanced quickly to management positions. After a two-year training program, spent learning about financial products offered by the bank, leadership and customer service, candidates are either responsible for managing a branch or leading a sales function.

There are also many other careers in retail banking outside the more traditional jobs outlined above.

Banks seek product managers and product developers to develop and deliver the services offered to customers, including credit cards, improvements to online or mobile banking or insurance. Naturally associated with these positions are marketing jobs, which identify consumer demand for products or services and develop promotional campaigns to target those needs. The prevalent term for these jobs is "customer propositions."

You'll also find jobs in operations management, for positions such as business analysts, change managers or project managers. These people devise operational efficiencies (including downsizing strategies), run the bank's systems and processes, diversify its product offering and work out ways to improve business operations across finance, risk and technology functions.

Risk is another important function of retail banking. This is risk at a company level, with positions for credit, operational and market risk managers, but it also includes advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also essential in retail banks' risk divisions. Jobs can include protecting customers' personal details (or information security), anti-money laundering (AML) or preventing bribery and corruption.

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Showing 1-30 of 200 jobs
Mortgage Lenders - East/South East Melbourne Marshall Mcadam Salary + Commission Australia-Melbourne 20 May 12

This is the time to join this leading Bank, in this current market this Bank is standing apart from the compet...

SR. J2EE / WEBSPHERE BUILD ENGINEER – FINANCE – MELBOURNE CBD ikas International Australia Attractive salary commiserate with exper... Australia-Melbourne 18 May 12

Are you a seasoned J2EE / WebSphere Build / Integration Engineer with Automation / Continuous Integration and ...

Group Operational Risk and Compliance Mgr - Leading bank $120k+super Randstad $120K+s +b Australia-Sydney 21 May 12

Great opportunity within a Leading Bank to take an enterprise risk role with a APS115 and Basel II focus

Senior Manager Product Oceans Group Competitive Australia-Sydney 17 May 12

We are seeking a seasoned Product Executive to join a dynamic business and drive growth of a cards portfolio.

Propensity Modeller / SAS / SQL Morgan McKinley AU$95000 - AU$105000 per annum + Super+b... Australia-Sydney 15 May 12

Large ASX listed business / Great location / Good career prospects / Lots of business interaction / Experience...

WallStreet Systems Consultant Chandler MacLeod excellent $$ Australia-Sydney 15 May 12

Excellent Opportunity for WallStreet Testing Consultant to join a leading consulting firm, working on client s...

Head of Marketing and Segments Citi AUD Australia-Sydney 09 May 12

Senior level role managing 10 staff, you will be responsible for driving the business strategy and portfolio g...

Executive Manager Credit Risk Analytics- Bluefin Resources NA Australia-Sydney 01 May 12

We have a fantastic opportunity to join a leading Australian bank. The financial institution is Sydney based a...

Risikoanalyst / in BAWAG P.S.K. Für diese Position gilt auf Vollzeitbasi... Austria 14 May 12

Als eine der größten Kundenbanken Österreichs begegnen wir unseren Kunden auf Augenhöhe und überraschen sie im...

Network Billing Accountant Robert Half Financial Services N/A Belgium-Brussels Region 10 May 12

Our client, a leading Financial Services company located in Brussels, is currently looking for a (m/f) Network...

Senior Consultant / Manager Banking Industry (Operational Excellence) Deloitte. An attractive and competitive salary wit... Belgium-Brussels Region 30 Apr 12

You will support our clients, through various project assignments, in identifying & delivering tailored soluti...

Product Manager, Retail Lending Standard Chartered Bank NA Brunei Darussalam 02 May 12

Work together with Senior Manager to develop and implement marketing strategies emcompassing product features,...

Director, Wealth Management Product Development -- *A top Chinese Securities House* Michael Page International - China A competitive compensation will be offer... China-Beijing 15 May 12

Our client is one of the top Chinese Securities and Investment Banking houses. As part of an effort to establi...

Product Specialist, Global Credit Products (GCP) Deutsche Bank Attractive, negotiable China-Beijing 14 May 12

Support Head Portfolio Management GCP Asia in both day-to-day work and strategic projects related to China Ser...

Senior Modelling Analyst HSBC Global Services Centre Negotiable China-Guangzhou 21 May 12

This is a business supporting role with the vision of providing best-in-class advanced analytics services to A...

Analyst, Information Management HSBC Global Services Center Negotiable China-Guangzhou 21 May 12

This is a business supporting role with the vision of providing best-in-class analytics services to Asia-Pacif...

Senior Analyst -Modelling Hays Guangzhou Competitive Package China-Guangzhou 18 May 12

As subject matter expert of modelling, develop and apply a diverse set of advance data mining tools including ...

Learning Manager Standard Chartered Bank NA China-Other Cities 03 May 12

Learning & Consumer banking plays a key role in implementing the learning and development strategy to help dri...

Business Development Austen Morris Associates Salary plus performance related bonus China-Shanghai 20 May 12

Austen Morris Associates is recruiting Business Development Coordinators to work in financial planning and wea...

Head of Sales and Distribution Consumer Banking Group China Global Associates Competitive China-Shanghai 18 May 12

One of our major clients, a locally incorporated foreign bank, is looking for high calibre candidate to take u...

Business Money Laundering Prevention Officer - Consumer Banking Standard Chartered Bank NA China-Shanghai 03 May 12

In consultation with CMLPO, to provide support and direction for in- CB business Anti-Money Laundering (AML) e...

Treasury Specialist / Treasury Sales Officer Standard Chartered Bank NA China-Shanghai 03 May 12

To support transaction-based sales of Treasury Products (FX, PCI) and/or sales of other 'flow' Products with s...

Internatinal Relationship Manager Standard Chartered Bank NA China-Shanghai 03 May 12

Customer sales and service .

Chargé d'Accueil / Guichetier (H/F) - Moselle Sud Banque Populaire Lorraine Champagne Salaire à définir France-Greater East 18 May 12

Le Groupe BPCE recrute un(e) : Chargé d'Accueil / Guichetier (H/F) - Moselle Sud

Chargé de Clientèle Particuliers (H/F) - Moselle Sud Banque Populaire Lorraine Champagne Salaire à définir France-Greater East 18 May 12

Le Groupe BPCE recrute un(e) : Chargé de Clientèle Particuliers (H/F) - Moselle Sud

Gestionnaire des opérations de flux internationaux H/F Hays France €15.00 - €17.00 heure France-Paris 20 Apr 12

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CDD Gestionnaire BO crédit corporate (H/F) Crédit Foncier Fixe France-Paris 21 May 12

Le Crédit Foncier recherche pour une mission de 4 mois (CDD) un gestionnaire back office sur le financement de...

Chef de projet ALM H/F BNP Paribas Personal Finance Salaire à définir France-Paris 20 May 12

Poste : Avec 29 000 collaborateurs présents dans plus de 30 pays sur 4 continents et près de 120 milliards d'e...

Assistant MOA Paie (H/F)-Paris Crédit du Nord Salaire à définir France-Paris 20 May 12

La DRH du Groupe Crédit du Nord recherche un assistant Maitrise d'ouvrage, basé(e) à Paris. Il sera en charge ...

CDD Chargé d'affaires crédit et clients direct Dexia Crédit Local Salaire à définir France-Paris 18 May 12

En charge de réaliser les offres qui lui sont affectées soit pour les clients segmentés via le réseau commerci...

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